Keep your devices up to date with our professional software update service. Whether you're using cleaning robots, lifting systems, or AI-integrated tools, our engineers ensure your product gets the latest features, enhanced stability, and optimized performance — all tailored to your specific model.

What's Included:

• Firmware upgrade tailored to your specific product model

• Latest performance optimizations & feature updates

• Compatibility check and upgrade record

• Step-by-step support via email or chat

• Delivered by our official engineering team

Pricing Options:

One-Time Upgrade
AUD $50 / session
Perfect for occasional updates or device recovery.

Annual Subscription (Recommended)
AUD $99 / year
Covers unlimited updates for all eligible devices under your account. Includes priority support.

How to Use:

1. Choose your pricing option above and complete your purchase

2. In your cart Note section or during checkout, please include:

   • Your device model (e.g. K50-AI, X5-Edge, W1-Pro)

   • Your preferred contact email or phone number

3. Our team will reach out within 1–2 business days to schedule and begin your software update.

Service Turnaround:

• Response within 1–2 business days after purchase

• Most upgrades are completed remotely within 48 hours

• In rare cases where manual intervention is required, we’ll assist you step-by-step

Compatibility:

This service covers all AICYBER brand devices, and selected partner brands listed under our support policy. If you're unsure, please contact us before purchasing.

Notes:

• You must provide a valid model number and contact for this service to begin

• Software updates do not include hardware repairs or physical inspection

• Subscription plans apply per user/account, not per device